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Shipping & Delivery Policy – VisionXEyewear.pk

At VisionXEyewear.pk, we aim to make your shopping experience simple, convenient, and reliable. We carefully pack your eyewear and deliver it safely to your doorstep anywhere in Pakistan.

Delivery Time

Once your order has been confirmed, our estimated delivery times are:

• Ready-to-ship eyewear: 3–5 working days
• Prescription / customized eyewear: 5–7 working days

Please note that delivery times may vary depending on your location and courier service.

Shipping Charges

• Shipping charges will be displayed at checkout before you place your order.
• From time to time, we may offer free shipping promotions on selected orders or products.
• Any applicable shipping charges will be clearly communicated before your order is confirmed.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and locations across Pakistan.

For COD orders, our team or courier partner may contact you to confirm your order and delivery details before dispatch.

Order Tracking

Once your order has been dispatched, you may receive a tracking number via SMS or WhatsApp.

You can use the tracking information to check the status of your parcel until it reaches you.

Delivery Across Pakistan

We deliver to major cities, towns, and many other areas across Pakistan through trusted courier partners.

Delivery availability may vary for certain remote areas depending on the courier service.

Delivery Delays

We always try our best to deliver your order within the estimated timeframe. However, delays may occasionally occur due to circumstances beyond our control, including:

• Weather conditions
• Courier delays
• Public holidays
• High order volumes
• Unforeseen logistical issues
• Incorrect or incomplete delivery information

If your order is delayed, please contact our customer support team and we will be happy to assist you.

Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact number when placing an order.

If incorrect or incomplete information causes a delivery failure, additional delivery charges may apply for re-shipping the order.

Contact Us

If you have any questions about your order, delivery status, or shipping charges, please contact VisionXEyewear.pk Customer Support using the contact information available on our website.